Servizi a valore aggiunto

Added Value Services

Value Added Services, to Add Value to Your Business

HOME DELIVERY Service

Customised delivery of medical products to Private Individuals nationwide. Our Dedicated Customer Service will manage the shipment by agreeing upon the date and time of the delivery with the recipient by telephone.

BENEFITS

  • Capillary network coverage
  • Delivery booked based on the patient’s requirements
  • Customised management of each individual delivery.

IMS Service

Customisation of the times, destinations and ways of managing the shipment and delivery of pharmaceutical, diagnostic and biomedical products to Pharmaceutical Sales Representatives in remote areas of Italy. Our Dedicated Customer Service will manage the shipment by agreeing upon the date and time of the delivery with the recipient by telephone.

BENEFITS

  • Capillary network coverage
  • Delivery booked based on the requirements of the pharmaceutical sales representatives
  • Customised management of each individual delivery.

SMS ALERT Service

Innovative, practical Automatic SMS Alert Service, to inform recipients of the arrival of the products at the relative regional platform.

BENEFITS

  • Bespoke management of each individual delivery
  • SMS sent automatically
  • Possibility of personalizing the SMS to be sent.

DESK To DESK Service

Desk to desk delivery services with the support of our specialised staff::

  • Direct delivery to hospital wards without products transiting via the hospital warehouse
  • Door delivery or delivery to specific areas for Pharmaceutical Sales Representatives and private individuals
  • Delivery to storage areas (pharmacy warehouses, pharmacies, perfume shops, medical laboratories, nursing homes, veterinary studios, dental studios).

BENEFITS

  • Recipient has immediate access to the products
  • Customised management of each individual delivery.

DRY ICE Delivery Management

Management of shipments of pharmaceutical and diagnostic products at temperatures lower than 0°C, by introducing dry ice into the packaging.

BENEFITS

  • Maintenance of the products at a temperature below 0°C in each phase of the process
  • Dry ice reconditioned.

E-POD Service

Service for sending the transport documents stamped and signed by the recipient to the customer on his request, via email.

BENEFITS

  • Receipt of Delivery
  • Possibility to request a copy of the signed POD, by entering the online Mobile Track service
  • Optical filing of PODs on DVD/CD/USB, on the customer’s request.

Arrange a Meeting with the EDF Team to find the best solution for Your Business Requirements